I bought a MacBook Pro for over 3000 and within a year, the cord had frayed and had exposed wires.

Store employees are positioned at six-foot intervals along the facade behind what appears to be plexiglass barriers.

A small pass-through section is situated at counter level, while a speaker system provides a means of communication at each window.

Black dots on the floor indicate where customers should stand in order to stay at a safe distance from other visitors.

A separate sign displays QR codes that lead to Apples support app and Apple.com.

While stores in some regions have reopened, the situation is more fluid in the U.S., which has yet contain the virus.

I had an appointed time to pick up a simple watch band and ended up waiting 45 minutes past it.

A month ago my 64 G6 Gen iPod touch battery swelled up enough to push up screen and slide around Home button.

No thanks, Ill take it up with home office.

Then store temporarily closed due to Corvus-19 and after multiple calls and a Google search to see if others had swollen batteries, they said the would swap it for another 6Gen64 no charge.

I made the appointment to swap and when I got there they didnt have one in stock so now awaiting word when I get to go again.

And what a shame that Burlingame, CA store, which Ive been to more than any other, has been turned into this.

The remodel they did there a couple of years ago is beautiful.

When I got to the head of the line I was pointed to a staffer standing outside of the store.

When I told her what I wanted she ran into the store and brought the new cable outside to sell it to me like a street vendor.

When I needed a replacement for my right Airpod Pro I went back to the same store and again waited in line.

When I got to the front of the line I was told that I had to make an appointment with a technician -- and the first appointment was over a week away If my Apple Store is any indication, Apple Stores are a mess right now and simply wont be able to handle a major product rollout -- which will likely be today or within a week.

They REALLY have to do something Quick I was happy when Obrien took over and I saw significant improvements in professionalism and competence.

While I applaud them for promoting safety for their staff and customers, it is inexplicable why, suddenly technical geniuses have become so scarce they require a weeks leadtime to see a customer That just makes no sense.

And, they seem to be overdoing blocking people from entering the store.

We all know that Apple cords are notoriously bad and fall apart at the connection point.

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